What can be a consequence of poor process documentation?

The correct choice highlights that poor process documentation can lead to unclear communication and compliance risks. When processes are not documented effectively, it creates ambiguity in the steps to be followed, which can result in team members interpreting processes differently. This lack of clarity can lead to miscommunication among team members, which may affect their ability to collaborate effectively and could cause important steps to be overlooked. Furthermore, in highly regulated industries, inadequate documentation can result in non-compliance with legal and regulatory requirements, exposing the organization to risks and potential penalties.

Poor documentation can hinder the overall understanding of processes, ultimately affecting the reliability of the outcomes and the organization's ability to maintain standards. In contrast, clear and comprehensive documentation enhances communication and compliance, ensuring that all members are on the same page regarding expectations and responsibilities.