What does the term 'case' refer to in the context of a workflow?

In the context of a workflow, the term 'case' typically refers to a one-time run of a workflow. Each case represents a specific instance where the workflow is executed, processing specific data or handling a particular situation. This helps to illustrate how workflows can manage individual tasks or processes, allowing for tracking and analysis of each unique case as it flows through the set sequence of actions defined by the workflow.

When a workflow is activated, it operates on a given case, often initiated by a trigger event, leading through the various stages and actions set forth in the workflow design. The nature of each case can vary, encompassing different data inputs and pathways depending on the context of the workflow being executed. Cases allow organizations to monitor and refine processes based on actual performance data gathered from numerous instances.

Understanding this definition clarifies the relationship between a case and how workflows are utilized in practical scenarios, emphasizing the individual nature of each case in supporting the overall efficiency and effectiveness of process management.