When is a new version of the workflow created?

A new version of the workflow is created after publishing the changes. This process is crucial in workflow management because publishing signifies that the modifications made to the workflow have been reviewed and are now finalized and available for use. When changes are made, they exist in a draft state until they are published; this ensures version control and allows for any necessary reviews or approvals prior to going live.

When a workflow is published, it captures the new state of that workflow and assigns it a version number, allowing users to track and manage different iterations over time. This versioning is essential for maintaining a clear history of changes and for ensuring that users can revert to or view previous versions if needed.

The other options relate to different aspects of workflow management: saving manually does not create a new version but rather updates the current draft, while starting a new case or changing the workflow does not inherently trigger version updates until those changes are published. Therefore, publishing is the specific action that officially marks the transition to a new version of the workflow.